Support & Service Levels

1. Scope

• Installation, configuration, and operation of the plugin within a normal WordPress environment.
• Diagnosing conflicts with popular themes/plugins where feasible.
• Guidance on server requirements for AVIF/WebP (ImageMagick/Imagick).

2. Exclusions

• Custom theme rewrites or builder-specific templates.
• Comprehensive CDN configuration or server administration.
• Guaranteed performance/SEO outcomes.

3. Updates

Licensed domains receive in-dashboard updates that include fixes and improvements. Keep WordPress core, PHP, and dependencies current.

4. Contact

Email: admin@avifconverter.eu. Include your license key, domain, WordPress version, PHP version, and a brief description of the issue.